I have received a lot of complaint emails saying that they could not activate their program after folowing instructions in my videos. The issues described here are related to an error message they got as below.
The connection to my KMS server failed! Trying to connect to another one… Please wait…
Sorry! Your version is not supported.
There are two main causes of this issue.
1. The cause of client
First of all, please make sure that Windows Update is enabled and your intenret connection is stable. To check if my KMS servers are blocked or not, please open your internet browser then try going to: http://kms8.msguides.com. If the page is visible, it means this server is not blocked.
One other point to note is that you need to run command prompt/batch file with admin rights.
Otherwise, the connection will be denied by UAC system.
2. The cause of server
Recently I need to do some experiments in the kms7 server so I changed the default KMS port (1688) to another one. And besides, I upgraded CPU and RAM memory on the kms8 server.
Because the number of daily clients is too big and still increasing over time, so the server can also be stuck at times. You can check and see if the server is overloaded or not here: http://status.msguides.com.
If you feel that your problem still hasn’t been fixed yet, just email me at msguides.com@gmail.com.
I tried both methods (manual and with batch file) but none of them works for me. I have the connection to your server, I run as administrator right but it’s rejected anyway. Any solution?
Command Prompt must use admin ID without restriction run online.
try this solution -This will 100% work
by putting the kms file into the root directory ( C:)
then run the cmd as administrator then done
Try this again and again then will this work
It just says “Sorry! Your version is not supported”
Command Prompt must use admin ID without restriction run online.
Now that i’m actually subscribing O365, How do i reset the kms to call default microsoft kms instead of kms8.msguides.com? Thanks for anyone’s help.
KMS is not run by Microsoft. Microsoft only approve KMS Server to activate Windows and Office etc.
There are no name Microsoft KMS.
it say your version is not supported
what can i do please ?
Command Prompt work only with admin ID and online as well.
The connection to my KMS server failed! Trying to connect to another one…
Please wait…
What can I do to resolve this issue?
I run the cmd file as administrator, turned off firewall, have stable internet connection
admin ID must have no restriction.
Create a new admin ID without change any setting and try again.
sir its not working everything is ok
please sir helpme
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Hi Guang,
Firstly, a word of appreciation for the effort and work you put in this project, thank you 🙂
Secondly, despite the fact i have followed the steps carefully and repeatedly, i’m failing to get the activation part going for Microsoft Office 2019, i’m running on Windows 10.
What i did:
Installed Microsoft Office 2019 through your website:
https://msguides.com/microsoft-software-products/office-2019.html
Then proceeded with the activation part, did all the steps of making the .cmd batch file.
The issue:
When running the .cmd batch, like most commenting here i get the message:
Sorry! Your version is not supported. Please try installing the latest version here: bit.ly/aiomsp
What i have previously done:
My internet connection is stable and fast.
I have verified all previous versions were uninstalled.
That the .cmd batch file was ran as an administrator.
That Windows Update is enabled, verified by opening your referenced link:
http://kms8.msguides.com
And verified that the server is not overloaded per your advice, and it was not.
i’m out of ideas what to do next to make it work. If you can spare some time to assist me, i would really appreciate your time.
all the batch file only work with admin right online
U R THE BEST! saved my life, I was about to give up with this. Thank u!
thank you so much dear
i also got this error message
“The connection to my KMS server failed! Trying to connect to another one… Please wait…
Sorry! Your version is not supported”
sir what to do now.i have checked your suggesed two main causes but they are not the case..
all the batch file only work with admin right online
The Error showing is this @ 15:35 hrs on 18-March-2019 IST
The connection to my KMS server failed! Trying to connect to another one…
Please wait…
============================================================================
The connection to my KMS server failed! Trying to connect to another one…
Please wait…
============================================================================
The connection to my KMS server failed! Trying to connect to another one…
Please wait…
============================================================================
Sorry! Your version is not supported.
all the batch file only work with admin right online
Great stuff and it does work, don’t let your pc “win over” you 😀 …keep trying !
I tried so hard….and Always the same “Sorry, your version is not suported” Pleas help?
Your script seems to be perfect, it is realy a big invention. But i was not able to put it to work correctely.
What did I wrong?
Thanks if you have time to contest.
Cordialement
Igor DEICHA
all the batch file only work with admin right online
all the methods told by you did not work sir!
please guide me to the free activation…
all the batch file only work with admin right online
Hello Sir,
I still have the same issue.
thank you ^^ loves from turkey <3
Thank you so much , you are awesome !!!!!
I has worked from the first attempt !!!!
how did u solve this
I am on a 30 day trial Office 365
The connection to my KMS server failed! Trying to connect to another one… Please wait…
Sorry! Your version is not supported.
Do I need to wait until trial runs out?
Thank you
me too facing same issue
Microsoft Windows [Version 10.0.17134.523]
(c) 2018 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>slmgr /upk
C:\WINDOWS\system32>slmgr /ipk W269N-WFGWX-YVC9B-4J6C9-T83GX
C:\WINDOWS\system32>slmgr /skms kms8.msguides.com
C:\WINDOWS\system32>slmgr /ato
C:\WINDOWS\system32>
after giving successful notification till msguides
windows can’t activate with the notification
Activating Windows(R), Professional edition
(2de67392-b7a7-b1ca-108dd189f588) …
Error: 0xC004F074 The Software Licensing Service reported that the
computer could not br activated. No key Management service (KMS)
could be contacted. Please see the Application Even Log for additional information.
brother what you do after that….i’m facing the same error message.please tell me i will be very thankfull to you.