Remove “You may be a victim of software counterfeiting” notification

Remove you may be a victim of software counterfeiting notification

Recently, I received more emails from users who are using my servers to activate your Microsoft products asking to solve a problem that has become increasingly common in recent days. It is related to the emergence of a yellowish notification bar with the words “GET GENUINE OFFICE You may be a victim of software counterfeiting. Avoid security risks and get genuine Office now” or “Your license isn’t genuine, and you may be a victim of software counterfeiting. Avoid interruption and keep your files safe with genuine Office today” on their apps.

I have tried my best to reply to all your emails but I could not because the number of emails I receive each day is a large amount. Sometimes you might not get any answers,  I also feel sorry about that. That is why that I decided to write this article.

The reason

One thing for sure that the question “what is the cause of the problem?” would be raised. Actually, this problem is not serious. I think it is just a notification used to warn clients who purchased digital activation scripts of Office from eBay, Alibaba or any online shopping sites on the internet that you activated your Office with a trial license instead of a genuine product key. Many placed dependence upon sellers’ words and thought that they bought at a bargain. In fact, they have been ripped off because what they got exactly is the KMS script and it is shared on my blog for free. But sadly, most people are still unfamiliar with it.

The solution

A detailed solution was introduced in a recent article on the Microsoft website. Besides, if you usually follow the MSG community you may already know that there was a heated discussion on this issue. Active members have suggested various solutions for several days and finally we find the best one. I would like to extend my grateful thanks to DrVlaming, Vanchester90 and other ones for your kind support.

We had the answer though there are still a lot of people asking me to confirm the authenticity of the solution. That is why today I decide to put the solution on the MSG homepage instead of the MSG forum.

Method 1. Change KMS server

Step 1: Open the command prompt app on your Windows with admin rights.

open command prompt app with admin rights
open command prompt app with admin rights

Step 2: Change your KMS server address then reactivate your Office app.

Run the command below to go to the Office folder.

cd /d "%ProgramFiles%\Microsoft Office\Office16"

If you see the error “The system cannot find the path specified”, please try this one.

cd /d "%ProgramFiles(x86)%\Microsoft Office\Office16"

Run the following command to extend your Office KMS license.

cscript //nologo slmgr.vbs /ckms >nul&cscript //nologo slmgr.vbs /ckms >nul&cscript //nologo ospp.vbs /setprt:1688 >nul&cscript //nologo ospp.vbs /sethst:s8.now.im >nul&cscript //nologo ospp.vbs /act

Finally, please open your Office app then check that the notification was removed.

Method 2. Disable optional connected experiences

Time needed: 1 minute.

How to disable the annoying notification bar on Microsoft Office apps.

  1. Open your Office app

    Just start the Office program which has annoying notification.

  2. Open Privacy Settings

    Goto File > Options > General > Privacy Settings or Home > Trust Center > Trust Center Settings > Privacy Options > Privacy Settings.

    At this dialog box, uncheck the “Enable optional connected experiences” option.Remove "GET GENUINE OFFICE You may be a victim of software counterfeiting. Avoid security risks and get genuine Office" notification

  3. Restart your Office app

    Close your app and reopen it to apply changes to the settings.

After completing the above steps, the notification should be gone.

If you would have any questions or concerns, please leave your comments. I would be glad to explain in more details. Thank you so much for all your feedback and support!

Who am I ?
I am Guang, a freelancer and a blogger. I'm currently managing KMS system, MSGuides blog and 2 tech Youtube channels.

351 thoughts on “Remove “You may be a victim of software counterfeiting” notification”

  1. Installed product key detected – attempting to activate the following product:
    SKU ID: 85dd8b5f-eaa4-4af3-a628-cce9e77c9a03
    LICENSE NAME: Office 19, Office19ProPlus2019VL_KMS_Client_AE edition
    LICENSE DESCRIPTION: Office 19, VOLUME_KMSCLIENT channel
    Last 5 characters of installed product key: 6MWKP

    —————————————
    Installed product key detected – attempting to activate the following product:
    SKU ID: d7279dd0-e175-49fe-a623-8fc2fc00afc4
    LICENSE NAME: Office 16, Office16O365HomePremR_Grace edition
    LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channel
    Last 5 characters of installed product key: KHGM9
    ERROR CODE: 0xC004F017
    ERROR DESCRIPTION: The Software Licensing Service reported that the license is not installed.
    —————————————
    —————————————
    —Exiting—————————–

    Reply
  2. This SOLUTION work for me (“Microsoft Office Office Profesional Plus 2019”)

    Open CMD as Administrator
    1st command: cd “\Program Files\Common Files\microsoft shared\ClickToRun”

    2nd command: OfficeC2rclient.exe /update user updatetoversion=16.0.13801.20266

    Waiting for update and apply then open Word, Excel, … THERE NO the yellow notification again.

    Million of thanks!

    Reply
  3. Hi Dude, How to get rid of the popping up message in Microsoft Project 2019 we notice you just updated your license. Please reboot Microsoft Project for the changes to take effect?

    Reply
  4. Have MS Office 2016 Prof. Pro activated by KMS and works perfectly
    Problem starts when I installed Greek Proofing when pop up notices appeared in all MS Office programs stating that program is not genuine. In addition the usual yellow line.
    If these notices are closed the program again works perfectly and shows that it is activated.
    I have tried everything but have not been able to eliminate problem
    Seems that Greek Proofing is a complete separate MS Office program similar to the English version installed, but in Greek. As this second program is not activated by KMS, thus the pop up notices.
    I do not know how to activate the Greek Proofing program or indeed what else to do to stop the pop ups. For the tkme I unistalled the Greek Proofing and the program again works perfectly without pop ups and shows to be fully activated.
    Any ideas please?

    Reply
    1. Installing the Greek Proofing updated the Office files at the same time.
      Revert to older Office version after the installation with the following:

      Open CMD as Administrator
      cd “\Program Files\Common Files\microsoft shared\ClickToRun”
      OfficeC2rclient.exe /update user updatetoversion=16.0.13801.20266

      R.

      Reply
      1. Dear Rainer,

        I love you! Your CMD has worked for me, while all other methods didn’t. I still got my MS Office 2019, no downgrade, or did I misunderstand you?

        I have a nice too to activate Office, but how could I upload it?

        Kind regards from Thailand.

        I owe you a few beers, or whatever you like!!!

        Mike, Sisaket

        Reply
  5. Working SOLUTION (for me with “Microsoft Office Office Profesional Plus 2019”)

    Open CMD as Administrator
    cd “\Program Files\Common Files\microsoft shared\ClickToRun”

    OfficeC2rclient.exe /update user updatetoversion=16.0.13801.20266

    optional:
    Disable office updates in Word or Excel or PowerPoint – Files > Account > Update Options > Disable Updates

    Reply
    1. I love you! The freaking notice is gone, after the updates.

      I would like to thank you very much.

      Kind regards from Thailand.

      Mike

      Reply
  6. Computer Warrior

    The check box uncheck did not remove the “Get Genuine Office”
    I re-ran the Activation to replace the license.

    Reply
  7. Hi,

    I tried your method to remove the “get genuine Microsoft” notification method but it did not work. can you help me further from here?

    Reply
  8. Salam (peace)

    I’ve solved the problem by using The Office Deployment Tool (ODT) downloading the VL version of office 2019proplus , follow the instructions and just activate office by using MSGUIDE steps.

    no more notification …

    Reply
  9. Hi Guang,

    Unforunately, the solution you suggest doesn’t work for many people, including me. I have used your guide to install Office 2019 and activate it via the KMS server. My Office account settings show that Word etc. are properly activated, but I still get that notification about having a counterfeit programme. I have checked privacy settings, and the Connected Experience box is disabled. Any alternatives? Is there a safe way to disable Office notifications at start-up, e.g. in the registry? Thanks for taking the time to help the community of Office users.

    Reply
  10. SOLUTION THAT WORKED FOR ME:

    Simply reinstalled again MS Office downloaded in the page below WITHOUT uninstalling my current version. The product asked my activation key at first start (I simply closed the window but then it worked perfectly and the software says “Product activated” and more importantly never got the annoying notification again.

    https://msguides.com/download-microsoft-office-windows-os

    Reply
  11. Hi Guang, since there was a rescent update, the privacy settings method seems to not work for me.
    i have read in a few places that they fixed it.

    Is there another way to get rid of this annoyance of the yellow bar and the pop up window?

    kind regards

    Dave

    Reply
  12. i saw a video on youtube, how he got rid of this message. not sure if it is okay to use it.
    if anyone do try share here.

    Reply
  13. Not possible to run cscript from CMD with administrator
    “Can’t run in external or internal, program, batch command…”

    Reply
  14. Open your Office app
    Just start the Office program which has annoying notification.

    Open Privacy Settings
    Goto File > Options > General > Privacy Settings or Home > Trust Center > Trust Center Settings > Privacy Options > Privacy Settings.

    dude it is not working it shows again
    please make new activation key so it even did not show this kind of problem like genuine license
    from your huge fan

    Reply
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