Remove “You may be a victim of software counterfeiting” notification

Posted by in Computer Tips | Last updated on Sticky
Remove GET GENUINE OFFICE notification

Recently, I received more emails from users who are using my servers to activate your Microsoft products asking to solve a problem that has become increasingly common in recent days. It is related to the emergence of a yellowish notification bar with the words “GET GENUINE OFFICE You may be a victim of software counterfeiting. Avoid security risks and get genuine Office now” or “Your license isn’t genuine, and you may be a victim of software counterfeiting. Avoid interruption and keep your files safe with genuine Office today” on their apps.

I have tried my best to reply to all your emails but I could not because the number of emails I receive each day is a large amount. Sometimes you might not get any answers,  I also feel sorry about that. That is why that I decided to write this article.

The reason

One thing for sure that the question “what is the cause of the problem?” would be raised. Actually, this problem is not serious. I think it is just a notification used to warn clients who purchased digital activation scripts of Office from eBay, Alibaba or any online shopping sites on the internet that you activated your Office with a trial license instead of a genuine product key. Many placed dependence upon sellers’ words and thought that they bought at a bargain. In fact, they have been ripped off because what they got exactly is the KMS script and it is shared on my blog for free. But sadly, most people are still unfamiliar with it.

The solution

A detailed solution was introduced in a recent article on the Microsoft website. Besides, if you usually follow the MSG community you may already know that there was a heated discussion on this issue. Active members have suggested various solutions for several days and finally we find the best one. I would like to extend my grateful thanks to DrVlaming, Vanchester90 and other ones for your kind support.

We had the answer though there are still a lot of people asking me to confirm the authenticity of the solution. That is why today I decide to put the solution on the MSG homepage instead of the MSG forum.

Method 1: Disable optional connected experiences

Time needed: 1 minute.

How to disable the annoying notification bar on Microsoft Office apps.

  1. Open your Office app

    Just start the Office program which has annoying notification.

  2. Open Privacy Settings

    Goto File > Options > General > Privacy Settings or Home > Trust Center > Trust Center Settings > Privacy Options > Privacy Settings.

    At this dialog box, uncheck the “Enable optional connected experiences” option.Remove "GET GENUINE OFFICE You may be a victim of software counterfeiting. Avoid security risks and get genuine Office" notification

  3. Restart your Office app

    Close your app and reopen it to apply changes to the settings.

Method 2: Remove KeyManagementServiceName from registry

Open the command prompt as admin then run the following commands:

reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform" /f /v KeyManagementServiceName
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OfficeSoftwareProtectionPlatform" /f /v KeyManagementServiceName

After completing the above steps, the notification bar will dissolve immediately.

If you would have any questions or concerns, please leave your comments. I would be glad to explain in more details. Thank you so much for all your feedback and support!


For faster support, please visit here for troubleshooting.
Need more help? Please email me at msguides.com@gmail.com

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191 thoughts on “Remove “You may be a victim of software counterfeiting” notification

  1. Sergio

    Method 1 no longer works on the latest version of 365 64bit

    Method 2 also doesn’t work (for me) as the keys don’t exist.

    Reply
    1. Sergio

      as Jonh suggested. It worked! Thanks.

      Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform\0ff1ce15-a989-479d-af46-f275c6370663\85dd8b5f-eaa4-4af3-a628-cce9e77c9a03

      Reply
  2. Pete

    I’ve now seen this on two machines. One running Off 2019 Pro Plus and the second still running Office 2010 Pro!!
    Thanks for your efforts to solve this snag, but so far, none have worked for me.
    With regards to the two registry key deletions, only the first one did anything. The second came back as unable to find anything.

    Reply
  3. Anon

    Method 1 no longer works on the latest version of 2019. Microsoft® Outlook® 2019 MSO (16.0.14026.20270) 64-bit

    Method 2 also doesn’t work (for me) as the keys don’t exist.

    Reply
  4. Bindusagar Pattanaik

    Not working as in command prompt it is says access denied. Both the Methods applied but problem not solved

    Reply
  5. Pukal

    click the link at “For faster support, please visit here for troubleshooting. That link will take you MSG community. click the “You may be a viction……… topic and go to latest entry. Look at the right side and drag the scroll to now and look for msg125 positing remove the latest office update and go back to previous update and also to block future updates of MS office. That’s the solution for now.

    Reply
  6. Victor

    Hi, this didn’t work for me. That option from method 1 is already unchecked. For method 2, it says it can not find the registry key

    Reply
  7. Eric Laplante

    I have allways the same message even if I disable Privacy Settings and execut both registry key with Office 2019 Pro

    Reply
  8. Jack

    This work for me:

    1: disable “Enable optional connected experiences”
    2: disable Updates
    3: open CMD as Admin
    4: cd “\Program Files\Common Files\microsoft shared\ClickToRun”
    5: OfficeC2rclient.exe /update user updatetoversion=16.0.13801.20266

    After updates (rollback updates) everything work fine, for now….

    Reply
    1. Vector

      I forgot to mention -1: disable “Enable optional connected experiences”-

      That’s very important.

      Thanx.

      Reply
  9. Vector

    Nothing worked so as I read in the forum, this method works but it’s the yellow bar or security updates up-to-date.

    Open CMD with admin rights.

    Then enter:

    cd “\Program Files\Common Files\microsoft shared\ClickToRun”

    then:

    OfficeC2rclient.exe /update user updatetoversion=16.0.13801.20266

    It will update to a previous version and before where all this activation mess began.

    Open WORD and deactivate updates. Your choise, the yellow bar or security.

    Reply
    1. Chris H

      THIS.

      I did this first:
      Goto File > Options > General > Privacy Settings or Home > Trust Center > Trust Center Settings > Privacy Options > Privacy Settings.

      At this dialog box, uncheck the “Enable optional connected experiences” option.

      And then I followed your instructions to downgrade my Office version then turned off Automatic Updates.

      No more warnings about counterfeit software!!!

      Reply
  10. Sathika

    Thanks John Connor, finally your solution has worked for me, thanks once again.

    “change all the kms8.msguides.com for 193.29.63.133”

    Reply
      1. aleks

        I found only one value kms8.msguides.com in my Windows registry (below) and modified it for 193.29.63.133, as Jonh suggested. It worked! Thanks.

        Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform\0ff1ce15-a989-479d-af46-f275c6370663\85dd8b5f-eaa4-4af3-a628-cce9e77c9a03

        Reply
  11. Arindam Guha

    None of the above mentioned solution works. Request you to give updated and working solutions. I’m using Office 2019.

    Reply