By default, KMS license is valid for only 180 days and it will be renewed every 7 days as from the date of activation. However, in some cases, this process can be stuck. The following are some reasons for this problem.
- Your PC is not connected to the internet or the connection is unstable when the license renewal process is called.
- You are using a third-party firewall so the connection to KMS server is denied.
- You are using different versions of Office on your PC. Retail and Volume version on the same PC?
Contents
Workarounds
- Make sure your PC is always connected and your internet connection is stable.
- If you are using another firewall, please open port 1688.
- Please do not use Office retail and volume on the same Windows.
How to renew KMS license
Renew Microsoft Office license
Step 1: Open command prompt as administrator.
Step 2: Copy and run the command below. Note: “Office16” is code name of Office 2016. If you are using Office 2013/2010, just replace it with “Office15” and “Office14”.
cscript "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /actIf you see an error, try this command.
cscript "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /act
Done!
Renew Microsoft Windows license
Step 1: Open command prompt as administrator.
Step 2: Execute this command.
cscript slmgr.vbs /atoYour license is renewed successfully!
my office is working but i’m getting a message saying that the office is not valid or the licence is fake.
i did the command /unpkey and installed again, but the message continues.
can you help me?
MS removed the KMS Server adress with an update….? slmg /dlv says its not defined , so /ato will not work.
Hi,
I tried your solution but after using cscript, the command prompt (as admin) just got stuck.
At the bottom, I copied what I got from de command prompt. As you can see I’m using Windows in Spanish.
Windows version and Script Host are different than the one you show in your pictures:
======================================================
Microsoft Windows [Versión 10.0.19042.685]
(c) 2020 Microsoft Corporation. Todos los derechos reservados.
C:\WINDOWS\system32>cscript slmgr.vbs /ato
Microsoft (R) Windows Script Host versión 5.812
Copyright (C) Microsoft Corporation. Reservados todos los derechos.
Error :- 0x8007267C No DNS servers configured for local system. (SWbemObjectEx)
Have tried different methods for activating the product.
Since I have availed a one month free try I was not able to activate office like other procedures.
And finally I’ve found this method and it worked super correctly and now the product is activated.
Thank you so much !!!!!!!!
hi, thanks for everything. i am quite happy to get information from you using the microsoft office 365 pro.
but suddenly the massage is notieced. ” Microsoft Office 365 subscription and license problems”.
nonetheless, i am using the office 365 still now. but the message is still noticed.
is it problematic or just the noced?
thanks!
please help me!!!
////////////////
SKU ID: d450596f-894d-49e0-966a-fd39ed4c4c64
LICENSE NAME: Office 16, Office16ProPlusVL_KMS_Client edition
LICENSE DESCRIPTION: Office 16, VOLUME_KMSCLIENT channel
LICENSE STATUS: —LICENSED—
ERROR CODE: 0x4004F040 (for information purposes only as the status is licensed)
ERROR DESCRIPTION: The Software Licensing Service reported that the product was activated but the owner should verify the Product Use Rights.
REMAINING GRACE: 179 days (259192 minute(s) before expiring)
Last 5 characters of installed product key: WFG99
Activation Type Configuration: ALL
DNS auto-discovery: KMS name not available
KMS machine registry override defined: kms8.msguides.com:1688
Activation Interval: 120 minutes
Renewal Interval: 10080 minutes
KMS host caching: Enabled
—————————————
SKU ID: db56dec3-34f2-4bc5-a7b9-ecc3cc51c12a
LICENSE NAME: Office 15, OfficeProPlusR_Trial edition
LICENSE DESCRIPTION: Office 15, TIMEBASED_EVAL channel
LICENSE STATUS: —UNLICENSED—
ERROR CODE: 0xC004F014
ERROR DESCRIPTION: The Software Licensing Service reported that the product key is not available.
—————————————
SKU ID: dfc5a8b0-e9fd-43f7-b4ca-d63f1e749711
LICENSE NAME: Office 16, Office16O365ProPlusR_SubTrial5 edition
LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
LICENSE STATUS: —UNLICENSED—
ERROR CODE: 0xC004F014
ERROR DESCRIPTION: The Software Licensing Service reported that the product key is not available.
—————————————
SKU ID: e3dacc06-3bc2-4e13-8e59-8e05f3232325
LICENSE NAME: Office 16, Office16O365ProPlusR_Subscription2 edition
LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
LICENSE STATUS: —UNLICENSED—
ERROR CODE: 0xC004F014
ERROR DESCRIPTION: The Software Licensing Service reported that the product key is not available.
—————————————
SKU ID: e538d623-c066-433d-a6b7-e0708b1fadf7
LICENSE NAME: Office 16, Office16O365ProPlusR_SubTrial4 edition
LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
LICENSE STATUS: —UNLICENSED—
ERROR CODE: 0xC004F014
ERROR DESCRIPTION: The Software Licensing Service reported that the product key is not available.
—————————————
SKU ID: ff02e86c-fef0-4063-b39f-74275cddd7c3
LICENSE NAME: Office 16, Office16O365ProPlusR_Subscription5 edition
LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
LICENSE STATUS: —UNLICENSED—
ERROR CODE: 0xC004F014
ERROR DESCRIPTION: The Software Licensing Service reported that the product key is not available.
—————————————
—————————————
—Exiting—————————–
getting the error, can you please solve this issue.
—Processing————————–
—————————————
Installed product key detected – attempting to activate the following product:
SKU ID: 52c4d79f-6e1a-45b7-b479-36b666e0a2f8
LICENSE NAME: Office 19, Office19ProPlus2019R_Grace edition
LICENSE DESCRIPTION: Office 19, RETAIL(Grace) channel
Last 5 characters of installed product key: 8MBCX
ERROR CODE: 0xC004F017
ERROR DESCRIPTION: The Software Licensing Service reported that the license is not installed.
—————————————
Installed product key detected – attempting to activate the following product:
SKU ID: d7279dd0-e175-49fe-a623-8fc2fc00afc4
LICENSE NAME: Office 16, Office16O365HomePremR_Grace edition
LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channel
Last 5 characters of installed product key: KHGM9
ERROR CODE: 0xC004F017
ERROR DESCRIPTION: The Software Licensing Service reported that the license is not installed.
—————————————
—————————————
–
cscript “%ProgramFiles%\Microsoft Office\Office16\ospp.vbs” /unpkey:8MBCX
then
cscript “%ProgramFiles%\Microsoft Office\Office16\ospp.vbs” /unpkey:KHGM9
or
cscript “%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs” /unpkey:8MBCX
then
cscript “%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs” /unpkey:KHGM9